Whether you want to run your first mile or adopt healthy habits, it’s never too late to get started on your fitness goals, and now with our NEW iFIT Backstage Pass*, you can earn a chance to experience iFIT like never before. Keep reading to find out more or the Official Rules about this incredible opportunity.
Complete workouts with iFIT, and we’ll track your progress throughout the year. Along the way, you’ll earn digital rewards for your workout achievements! We reset milestones every year, starting on January 1. You can view all of your milestones year by year in the Trophy Case!
By offering digital milestone rewards, you can earn more rewards in new ways that will still challenge you and help you stay motivated. We are excited about the opportunities digital milestone rewards PLUS our new iFIT Backstage Pass* brings, allowing you to share your successes and for us to celebrate your accomplishments every step of the way!
iFIT Backstage Pass FAQs
Milestones FAQs
Frequently asked questions about iFIT Backstage Pass & Milestones
What is the iFIT Backstage Pass?
The iFIT Backstage Pass* is our new and improved iFIT 500 Workout Giveaway from previous years.
Five (5) grand prizes will be awarded. Each grand prize winner will receive a 3-day/2-night trip for the winner to Logan, UT to tour the iFIT studio and meet an iFIT Trainer. Prize includes roundtrip air transportation (coach) for up from a major U.S. gateway airport nearest the winner’s home to Salt Lake City or other airport determined by Sponsor in its sole discretion, hotel accommodations (one (1) standard room, for two (2) nights). Full grand prize description with limitations and restrictions below. Approximate retail value of each grand prize is $2,000. Each prize winner will be able to nominate one or more iFIT Trainers they would like to meet but the iFIT Trainer(s) that will be present for the meet up will be determined based on availability and the Sponsor’s sole determination. Each prize winner will also receive $200.00 in spending money to cover incidental costs.
Please note: The iFIT Backstage Pass is available to customers who are U.S. residents.
How do I enter to win the iFIT Backstage Pass?
To enter you must complete a minimum of 300 iFIT workouts from 1/1/2023 – 12/31/2023. Global, Studio, Live, and on app workouts count. Manual workouts do not count. Sponsor reserves the right to reject or disqualify any counted workout which Sponsor, at its sole discretion, determines to be inconsistent with the letter or spirit of the Official Rules. Limit one (1) entry per iFIT account for 300 workouts; Five (5) additional entries for 500 workouts. Secondary users can qualify. If an entrant submits more than one entry, only the entry that is received and processed first will be eligible. The Sponsor is not responsible for: late, incomplete, delayed, undelivered, or misdirected entries. Proof of submission does not constitute proof of receipt. Sponsor shall not be liable for any problems that occur during the entry process and shall not have any obligation to advise an entrant of an incomplete or undeliverable entry. All entries become property of Sponsor and will not be returned or acknowledged.
How are winners selected to win the iFIT Backstage Pass?
On or about January 2, 2024, the Sponsor or an independent judging agency will select five (5) entries in a random drawing of all valid entries received. Odds of winning depend on the number of eligible entries received. The winning entrant will be notified via email used on file with the iFIT account. Sponsor’s decisions as to the administration and operation of the Giveaway and the selection of potential winners are final and binding in all matters related to the Giveaway. Failure to respond to the initial contact within two (2) days of date of notification will result in disqualification. Limit of one (1) prize per person for the entire Giveaway. All awards are subject to verification of eligibility and compliance with the terms of these rules.
What are Milestones?
Milestones are achievements you earn by completing workouts. They run from January 1 to December 31 and restart at the beginning of each new year.
Your milestones mark a significant workout feat! Whenever you reach a significant milestone, we’ll send you an email or a push notification, along with an exclusive digital reward. To view your Milestones in the iFIT app:
1. Tap on the “Trophy Case” icon at the bottom of the screen using your iFIT account.
2. At the top of the “Trophy Case” screen, scroll to the right and tap “Milestones.”
3. You can view your milestones by year, how many workouts you’ve completed, and your next milestone to reach for the current year.
What happened to physical milestone rewards?
We recognize how much our members enjoyed receiving physical rewards for Milestones, Challenges, and Live Events. As our iFIT Community grew, it became challenging to fulfill these rewards for our members around the world. In exploring other ways to motivate you—even asking members for their thoughts—many of you said that joining your iFIT Trainers across the globe and focusing on your health and progress are more valuable than any physical reward. The move to digital allowed us to build an experience that is more sustainable and shareable.
We are here to grow with you and celebrate with you, and we hope you understand the importance of making iFIT accessible for everyone. In recognizing how big incentives are to our members, we are also introducing our new iFIT Backstage Pass, and to learn more, read on for more information.
We hope you continue to enjoy all the amazing iFIT content we have in store throughout the rest of 2023, so you can work toward your fitness goals with more digital milestone rewards in your Trophy Case AND a chance to win the iFIT Backstage Pass* experience!
- Walk and bike with Tommy Rivs Puzey in Australia for Part 4 of his Road to Recovery Series and Part 1 of his Biking Basics Series.
- Race with Ashley Paulson in her Race Prep Strategy Series.
- Ride with John Peel and hike with Casey Gilbert and Kenton Cool in Bhutan.
- Ride and hike with Hannah Eden in Part 5 of the Pines to Peaks and Trails to Trees Series.
- Walk with Shannon Cooper in Australia in her Weight Loss Walking: Australia Series.
- Chase Bigfoot with Rebecca Struzyna in her Chasing Bigfoot Series.
- Improve your rowing performance with Alex Gregory in his Becoming a Rower: Performance Series.
- Learn Taekwondo with Kai Braden in his Fit-Kick Taekwondo Series.
- Enhance your running performance with Zac Marion in his Strengthen Your Performance: Running Series.
Be sure to subscribe to push notifications and emails for new, digital rewards as you reach these different milestones.
What is the relationship between Milestones and the Trophy Case?
Your milestones, including those reached in previous years, can be found in your Trophy Case, as well as digital rewards from Challenges and Live Events. Rewards from Challenges, Live Events, and Milestones will be automatically added to your iFIT account as you earn them. You can check your milestones anytime in the iFIT app or on your iFIT-enabled machine.
How do I track my milestones?
You can view your iFIT milestones in the “Trophy Case” tab under “Milestones” in the iFIT app or your iFIT-enabled equipment. From there, you can view your current workout count for the year to see how many workouts you’ve completed with iFIT. You can see which milestones you’ve already achieved, view upcoming milestones, and look at your rewards in your Trophy Case. The workout count updates in real-time after you finish a qualifying iFIT workout.
Will this affect physical milestone rewards reached in 2022?
If you were eligible to receive a physical milestone reward in 2022 and have yet to receive it, we want to make sure you get your hard-earned reward.
We do ask, however, that you take note of the following updates:
- For members who reached the 100 Milestone, the deadline to redeem your iFIT t-shirt by 02/15/2023. Rewards redeemed after this date will not be honored.
- For members who reached the 200 Milestone, your free month of iFIT will be added automatically to your account.
- For members who reached the 300 Milestone, the deadline to redeem your iFIT flag by 02/15/2023. Rewards redeemed after this date will not be honored.
- For members who reached the 400 Milestone, your iFIT gift card will be issued soon. Please check your email for further information. We appreciate your patience.
- For members who reached the 500 Milestone, we recognize the sweatshirt has been out of stock. We apologize for the inconvenience as we worked toward a solution. We will send you an email soon to order your reward. The deadline to redeem is 01/31/2023. Please check your email for further information to place your order. Rewards redeemed after this date will not be honored. You are also automatically entered into a drawing for a trip to the iFIT Studio (winner to be announced between 02/01/2023 and 02/15/2023).
- For members who reached the 600 Milestone, you earned another automatic entry into a drawing for a trip to the iFIT Studio.
- For members who reached the 700 Milestone, you earned a third automatic entry into a drawing for a trip to the iFIT Studio.
What is the relationship between Milestones and the Trophy Case?
All of your milestones, including those reached in previous years, can be found in your Trophy Case, as well as digital rewards from Challenges and Live Events. Rewards from Challenges, Live Events, and Milestones will be automatically added to your iFIT account as you earn them. You can check on your milestones at any time in the iFIT app or on your iFIT-enabled machine.
Which workouts qualify for digital milestone rewards?
Any programmed workout in the iFIT Library counts, including Google Maps™ workouts. There are a wide variety of workouts available for you in the iFIT Library as you pursue your milestones, including strength workouts, yoga, and so much more!
Unfortunately, manual workouts do not count toward your milestones. iFIT members must have a paid and active membership to be considered. Secondary users are also eligible to receive digital milestone rewards as long as the primary account hosting them has an active membership.
Will I get a digital reward for every workout I complete?
No, you will not. We have specific milestones you can reach and earn digital rewards for in 2023:
Milestones where you’ll receive a digital reward:
- 1 workout
- 5 workouts
- 10 workouts
- 15 workouts
- 20 workouts
- 25 workouts
- 35 workouts
- 50 workouts
- 100 workouts
- 150 workouts
- 200 workouts
- 250 workouts
- 300 workouts + one entry to win the iFIT Backstage Pass.
- 350 workouts
- 400 workouts
- 450 workouts
- 500 workouts + 5 additional entries to win the iFIT Backstage Pass (6 total).
- 550 workouts
- 600 workouts
- 650 workouts
- 700 workouts
I hit a certain milestone, but it doesn’t appear in my Trophy Case. What can I do?
When you view your Trophy Case, it should include all past rewards you’ve earned for Challenges, Live Events, and Milestones. These rewards are populated based on historical data, but there may be discrepancies. In this case, please contact the Member Care Team at support@ifit.com, or call 1-833-680-4348 toll-free.
What are Milestone emails?
We’ll send you an email when you reach the following milestones:
Emails: 1, 25, 50, 100, 200, 300, 500
What are Milestone push notifications?
We’ll send a push notification to your mobile device when you reach the following milestones:
Push notifications: 5, 10, 15, 20, 35, 75, 150, 250
When will I get an email or push notification?
You’ll receive an email or push notification the day after you reach a milestone. You can view milestones right away in your Trophy Case.
Who receives these emails and push notifications?
To ensure you receive emails from iFIT, please make sure that within your account settings, you have:
- Chosen to receive emails about Challenges, Live Events, Milestones, and promotional discounts.
- Selected your country.
To ensure that you receive these emails in your inbox and not your spam or junk folder, please add iFIT to your safe sender list.
To ensure you receive push notifications from iFIT, please read this post about how to turn them on.
Note: iFIT accounts must be in current standing or active when your milestones are reached. Users with free, paused, or inactive accounts will not receive milestone emails or the associated rewards. However, if you renew your membership or decide to join, your past qualifying workouts will still count toward your overall workout total, but you will not receive past digital rewards. If you have an iFIT membership that was included with the purchase of a piece of iFIT-enabled equipment, you qualify for milestones during the duration of that membership.
If you meet all of the above requirements and still have not received any emails after completing workouts saved this year, please visit our Contact Us page or email support@ifit.com so we can look into the issue.
Thank you for being a part of the iFIT Community. We can’t wait to help you achieve your fitness goals for the rest of 2023 — and beyond!
Disclaimer: This blog post is not intended to replace the advice of a medical professional. The above information should not be used to diagnose, treat, or prevent any disease or medical condition. Please consult your doctor before making any changes to your diet, sleep methods, daily activity, or fitness routine. iFIT assumes no responsibility for any personal injury or damage sustained by any recommendations, opinions, or advice given in this article. Always follow the safety precautions included in the owner’s manual of your fitness equipment.
