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iFIT Support Discontinuation for Older Generation Machines: What You Need to Know

At iFIT, we’re committed to delivering the industry's most innovative fitness equipment and immersive workout experiences. This year alone, we’ve implemented various software upgrades to the iFIT platform to serve you better. As we introduce even more cutting edge technology, it’s the right time to say goodbye to some of our older machines.

We are discontinuing iFIT support for older generation machines on April 30, 2023. What does this mean for you? After these changes are implemented, those affected will lose access to all iFIT software updates and workouts, but still be able to use their machines in manual mode and complete any workouts that were preloaded on the machine. Take a look at your dashboard and compare it to the images below.

If your dashboard looks like this, you are not impacted:

If your dashboard looks like this, you are impacted:

iFIT Wifi Module users

If your machine utilizes an external iFIT Wifi Module, your iFIT support will be discontinued.

Still unsure if your equipment is included in this change in service? If you have any further questions, please email upgrade@ifit.com or call us at 844-867-4562.

Upgrade your machine to take advantage of the whole new generation of iFIT. Be sure to visit NordicTrack for the latest deals on new iFIT-enabled treadmills, ellipticals, bikes, and more!

Disclaimer: This blog post is not intended to replace the advice of a medical professional. The above information should not be used to diagnose, treat, or prevent any disease or medical condition. Please consult your doctor before making any changes to your diet, sleep methods, daily activity, or fitness routine. iFIT assumes no responsibility for any personal injury or damage sustained by any recommendations, opinions, or advice given in this article. Always follow the safety precautions included in the owner’s manual of your fitness equipment.

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