iFIT Consumer Health Data Privacy Policy

Last Updated: 3/29/24

iFIT Inc. and our affiliates (collectively, “iFIT,” “we,” or “us”) collect and process personal information when you access and use our websites, mobile apps, products, and services (collectively, the “iFIT Products”), contact customer support, or otherwise interact with us. Please see our Privacy Policy for more details about our information practices and the privacy rights and choices available to you.

This Consumer Health Data Privacy Policy supplements our general Privacy Policy and applies to personal information that constitutes “Consumer Health Data,” as that term is defined under Washington’s My Health My Data Act and Nevada’s SB 370. We refer to these laws together as the “Consumer Health Data Laws,” and this policy applies only to individuals who are protected by such laws.

We may update this policy from time to time. If we make changes, we will revise the date at the top of the policy. If the changes are material, or if otherwise required by the Consumer Health Data Laws, we will provide you with additional notice of updates, such as by sending you an email or providing a notification via the iFIT Products.

If you have any questions about this Consumer Health Data Privacy Policy, please contact us at privacy@ifit.com

What Consumer Health Data Does iFIT Collect?

How Does iFIT use Consumer Health Data?

How Does iFIT Disclose Health Data?

How Can You Exercise Your Rights?

What Consumer Health Data Does iFIT Collect?

Depending on which iFIT Products you use and how you use them, iFIT may collect personal information that could constitute Consumer Health Data, such as:

• Fitness information you choose to provide in connection with your iFIT account and profile, such as height, current weight and goal weight (including weekly weight loss goals), workout and fitness goals, and fitness level.
• Fitness information we collect automatically when you use certain iFIT Products or choose to connect your iFIT experience with one of the integrations we support, such as through Strava, Apple Health, or Google Fit. The types of fitness information iFIT may receive from these sources include heartrate, physical patterns and rhythms from workouts, estimated calories burned, and other information and statistics related to your workouts.
• iFIT may receive other health-related information if you choose to provide it in connection with certain iFIT Products, such as information you provide to iFIT’s AI Coach to help customize workout recommendations.

How Does iFIT Use Consumer Health Data?

We use Consumer Health Data to provide the products and services you request, such as: providing and maintaining your iFIT account; tracking your workout performance and trends and sending you reports (e.g., Your Weekly Recap) and related communications; customizing your workouts and providing personalized recommendations; and providing customer support. We may also use Consumer Health Data to prevent, detect, protect against, investigate, and respond to security incidents and fraudulent or other malicious or illegal conduct and to preserve the integrity and security of our products and services.

How Does iFIT Disclose Consumer Health Data?

We may disclose the categories of Consumer Health Data described above to provide you with the products and services you request. For example, we may disclose Consumer Health Data to service providers and vendors (also known as “processors” under the Consumer Health Data Laws) that need access to such data to perform services on our behalf, such as to provide cloud storage, manage user accounts, enable our communications with you, and power our iFIT Products.

We may also disclose Consumer Health Data to third parties with whom you have a direct relationship in order to provide a product or service you request. For example, we may disclose information to integration partners like Strava, Apple Health, or Google Fit if you decide to connect your iFIT account with such third-party accounts. We may also disclose certain information to your employer, healthcare provider, or gym in connection with our commercial partnership program, but only to provide a product or service your request.

iFIT does not “sell” Consumer Health Data or otherwise “share” Consumer Health Data, as those terms are defined under the Consumer Health Data Laws.

How Can You Exercise Your Rights?

iFIT offers a host of privacy rights and choices to our users, which you can review in our Privacy Policy.

If you are covered by a Consumer Health Data Law, then you have the following additional rights:

• The right to confirm iFIT’ s collection of Consumer Health Data about you and to access such data, including a list of third parties with whom your Consumer Health Data has been shared;
• The right to request that iFIT delete Consumer Health Data about you; and
• The right to review and make or request changes to Consumer Health Data about you.

In addition, you have the right to opt out of the collection and sharing of Consumer Health Data at any time by ceasing to use the iFIT Products and contacting us at privacy@ifit.com to request that we close your account.

You may exercise your rights by submitting a request to privacy@ifit.com. Please note that we may take reasonable steps to verify your identity in connection with the request. If we refuse to act on your request, you may appeal such decision by following the instructions we provide in our response.

Under the Consumer Health Data Laws, you may also have the right to withdraw consent for certain uses of Consumer Health Data and to obtain a list of third parties and affiliates to whom your Consumer Health Data has been “sold.” iFIT does not engage in such activities. If this changes, we will update this policy and provide you appropriate rights.